Quality Control Management

5 Strategies for Improving Supplier Performance

Benjamin Jurken

Overview:

“5 Strategies for improving performance at Chinese suppliers” will examine efforts made by a US importer servicing big box retailers as they seek to improve performance at a critical Chinese supplier. In this case study, the US importer is facing pressure from customers and retail outlets to improve product quality and on-time delivery rates amidst a key retail busy season. In order to improve supplier performance in the quickest and greatest degree, 5 inter-dependent strategies will be employed. Each of these strategies will be individually outlined, discussed, and evaluated based upon impact on supplier performance and overall supply chain efficiency. Handout